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Values in Design

Lenny van Onselen

Lecture on Value-Sensitive Design

Given by J.v.d.Hoven from Delft University of Technology

Figuur values map

Observing an interview

Observing, purely observing, a researcher taking an interview. Educational. What did I learn?

  • The hour is gone before you know it
  • Opportunities for probing are so easily missed
  • It is not a monologue; it is a conversation
  • Repeat, summarize and probe
  • People speak abstract and in metaphors
  • Making a person angry helps (to a certain limit of course)

Ok. Interesting to learn more about open interviewing. But I also learned something else…  Continue reading “Observing an interview”

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