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Values in Design

Lenny van Onselen

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values

Being creative versus earning a living

Making a living from your craft is a challenge. You are no longer focussing on your craft solely. Being creative and contributing to a better world are opposing values to earning a living and building a public image, values you need to pursue as (senior) employee or entrepreneur. Jacob Waites recommends to shut down the computer and keep making stuff by hand. Underlining this story is a typical value conflict experienced by many designers. Read the full blog here.

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The Anecdote

This how it all started a long time a go, when my PhD was just a seed.

As junior I worked as freelance consultant. One value I hold dear, is sustainability. Working on free projects, I could pursue this value. However, to get food on the table, I had to accept projects that had nothing to do with sustainability. After a discussion with a client about considering sustainability in the project or not, I became frustrated. I realized later, I was dealing with two opposing values. I lacked tools to effectively deal with this value difference and as a result I quit my freelance business.

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Lecture on Value-Sensitive Design

Given by J.v.d.Hoven from Delft University of Technology

Figuur values map

Observing an interview

Observing, purely observing, a researcher taking an interview. Educational. What did I learn?

  • The hour is gone before you know it
  • Opportunities for probing are so easily missed
  • It is not a monologue; it is a conversation
  • Repeat, summarize and probe
  • People speak abstract and in metaphors
  • Making a person angry helps (to a certain limit of course)

Ok. Interesting to learn more about open interviewing. But I also learned something else…  Continue reading “Observing an interview”

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